Initech Global is working with an innovative company who is looking for a Support Network Engineer. As the Support Network Engineer, you will support the business in reaching success and profitability goals by providing networking support and expertise in sales, and customer support.
Serves as the customer and internal expert for network related questions, problems and specifications pre and post-sale.
Creates and maintains knowledge base for technical questions. Works with customers directly as needed to address issues.
Provides networking expertise regarding product design and specifications, provides networking and technical expertise to customer support team regarding client network troubleshooting and network security.
Key member of the incident response team; provides ideas, insight and leadership in resolving customer and network related.
Assist in configuring and maintaining the company’s internal network including switches, wireless and phones.
Performs network configuration and performance tuning of wired and wireless networks.
Develops standards and implement them within support and engineering groups.
Performs other duties assigned.
Knowledge, Skills, & Abilities:
Network troubleshooting and wireless network experience.
Ability to communicate with varied.
Previous experience in hospital network environments strongly preferred.
Physical Requirements & Working Conditions:
Must be able to sit for the majority of the work day with periodic walking and/or standing.
Must be able to work in an office environment.
Initech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the fields of information technology, engineering, and manufacturing. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.
Required Skills:Network Troubleshooting, Wireless Network, Customer Service