Business Systems Analyst


We are looking for Business Systems Analyst for our client in Grand Rapids, Michigan. This is a 6-month contract with the possibility of extension. ***100% Remote for now*** Based upon user needs, and a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines average to large project scopes and objectives. Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously. Documents and drives best practices throughout the system. Staff members in this position are effective and self-sufficient in working within a diverse technology. Regularly provides guidance and training to less experienced Business Systems Analysts.


Aware of the implications of applying new/differing technology to the current business or clinical environment, utilizes research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems.
Performs business analysis, working with users to define their needs and then documenting those requirements.
Collaborates with others to troubleshoot issues with existing systems.
Remains current with business or clinical requirements and needs, based upon future industry trends and changes, and understands the implications for existing technology.
Provides mentorship to less senior team members, and is accountable as a role model for customer service excellence.

Education and Experience:

Required Bachelor’s Degree or equivalent
Preferred Master’s Degree or equivalent
5 years of relevant experience in the Business Analysis field – Required
7 years of relevant experience including experience formulating and defining systems scopes and objectives – Preferred
Experience in systems development lifecycle including, requirements gathering and design – Preferred
Participant in multiple phases of an integrated system implementation – Preferred
Background in health care, sciences or information systems – Preferred
Demonstrated experience working in medium to large scale Salesforce implementations (Service, Sales and Marketing)
Experience in Agile and SAFe
Self-motivated and creative
Strong problem solving and critical thinking skills
Excellent oral and written communication skills

Salesforce Admin Certification

Company Summary:

Initech Global is a leader in the staffing industry, providing consulting, recruiting, and staffing solutions in the field of information technology. Since 2001, Initech Global has been helping companies around the world accomplish their most critical business objectives through our disciplined client service approach, and our unique talent management model. Both client and talent retention continue to surpass 90% since the company’s inception fifteen years ago, and we’ve been recognized by Inc. 5000 as one of the fastest-growing private companies in the US for the last two years. Our clients and employees are the key to our success, and people are at the heart of everything we do. We are Initech Global, and we are Powered By People.

Required Skills:

Business Analysis, Agile, SAFe, Salesforce implementation, Salesforce Admin certification, Project Management